DineTime

RESTAURANT MANAGEMENT PLATFORM

DineTime® is a front of house solution for restaurants, created right here at QSR Automations. It improves the dining experience by allowing you more insight, more control, and more opportunities to create a great relationship with each and every customer, both in-store and off-premise. DineTime provides a central location to manage your off-premise orders, tables, waitlists, & reservations, as well as detailed analytics that will make your job easier and your business more efficient.

DineTime

Reservation Management

Manage your reservations from one spot with the DineTime reservation book. You’ll get unlimited reservations with a flat monthly rate – no cover fees.

How the DineTime Platform Manages Reservations

Easily add integrated online reservations to your website without having to pay extra booking fees. With the DineTime^® restaurant reservation system, you receive unlimited online reservations with a flat monthly rate.

Use the ERB software to manage all of your mobile, desktop, and call-in reservations in one place, and stop worrying about overbooking. DineTime helps you easily control your number of reservations with Availability Plan feature. This features sets reservation pacing to avoid over-booking, improving the guest experience and maximize your revenue.

Waitlist Management

Trade in your pagers and dry erase markers. Use the DineTime restaurant waitlist app to page guests via text message and seat parties—all from the same screen.

Improve Restaurant Operations and Increase Revenue

There’s a better way to do business than packed waiting areas, expensive pager systems, and written wait lists. Not only does the DineTime restaurant waitlist app allow you to enter parties onto your online waitlist—your customers can get in line from their phone using our companion app for diners! This translates into better busy nights for your restaurant, your hosts, and your customers. And because DineTime integrates with our kitchen display system, your host stand will update with real-time quotes based on kitchen capacity and meal staging.

Accurately quote wait times
Page your guests via text 2-way messaging
Proactively provide guests information about where they are on the wait list, or even where their food is in the process
Collect party information
Get historical and real-time data about the dining experience
Integrate with third-party loyalty programs to create more personalized experiences

Off-Premise Dining

Establish a carryout station for delivery & off-premise diners. See real-time order statuses and data being pushed from your kitchen to your guest management system.

How DineTime Simplifies Off-Premise Dining

DineTime^® is the only guest management platform that connects to a kitchen display system to provide real-time updates about order statuses through the host stand. With DineTime, your front of house will be able to see real-time order statuses, a tally of off-premise orders, and customer data to help expedite the process.

Don’t miss out on the opportunity to boost revenue through off-premise dining. Whether you’re looking to integrate to a third-party delivery solution, implement online ordering or establish a carryout station in your restaurant, DineTime makes it easier and smarter!

Gain Insight

Your data is wherever you are with DineTime’s Enterprise Portal. Access restaurant analytics and track trends to make smarter decisions about your operation.

Improve Restaurant Operations and Increase Revenue

Collect the data you need in order to make great decisions for your restaurant. The DineTime platform gives visibility to your staff, allowing them to make informed decisions by providing the data needed to do so. It collects real-time and historical data on your reservations, wait list, table turns, and seating statistics. That means you can better understand your business trends and make educated decisions to increase efficiency.

With DineTime, you can:

Run and print detailed reports
View historical restaurant analytics and key metrics over time
Receive daily summaries and snapshots of your operational statistics
Export data to market as you see fit

Put this data to use to eliminate inventory and labor inefficiencies, raise food sales, improve table turnover and guest count, and more.

Cloud Plans

Our Software, Your Apple Devices

Streamlining your front of house is anything but basic, but we believe it should be simple. Start using DineTime’s core features right from your iPad. Once you create your account, you’ll be able to begin managing your wait lists, create customized floor plans, and track your data immediately. No catch—just a quick setup and the features you need with our Cloud-based solution.

Server Plan

An All-Encompassing Solution

Need more customization than our core plan can offer? The server version of DineTime can run on Windows and Apple, works in-store with redundancies, comes with all of the features of our Cloud plans and integrates with your point of sale and kitchen display system (KDS).